Wholesale Terms and Conditions

1. MINIMUM ORDER

  • Opening order minimum: $500 USD
  • Reorder minimum: $250 USD

2. PRICING & PAYMENT

  • Wholesale pricing is provided upon account approval.
  • All prices are in USD.
  • Payment terms: Credit Card / Cash in Advance
  • Returned checks or chargebacks will incur a $35 service fee.

3. SHIPPING & HANDLING

  • All orders ship from Anaheim, CA.
  • Shipping & Handling Time will be quoted at the time of the order, but is generally within 4-6 weeks.
  • Buyer is responsible for all shipping and handling fees unless otherwise noted.
  • Shipping methods include FedEx, UPS, USPS or LTL Carrier.
  • We are not responsible for delays caused by carriers or customs.

4. RETURNS, DAMAGES & CLAIMS

  • All claims for shortages or damaged items must be made within 5 business days of receipt.
  • Returns are accepted only for damaged or defective merchandise.
  • Unauthorized returns will not be accepted.
  • 15% Restocking fees may apply

5. SALES CHANNEL RESTRICTIONS

  • Approved sales channels include:
    • Brick & mortar retail stores
    • Retailer's own website
  • Sales through third-party marketplaces (Amazon, eBay, Walmart, Etsy, etc.) are not permitted without prior written approval.

6. MINIMUM ADVERTISED PRICE (MAP) POLICY

  • Retailers must not advertise prices below our published MSRP.
  • MAP violations will result in a warning and may lead to account suspension or termination.

7. EXCLUSIVITY

  • We do not guarantee territory or zip code exclusivity unless explicitly agreed upon in writing.

8. BRAND USAGE & MARKETING

  • Retailers may use our approved images, logos, and descriptions for marketing.  Approved images are those used on the wholesale.weratedogs.com website
  • No edits, filters, or branding changes may be applied without written permission.
  • Products must not be repackaged or relabeled.

9. CONFIDENTIALITY

  • Wholesale pricing, line sheets, and product previews are confidential and may not be shared or distributed without permission.

10. INTELLECTUAL PROPERTY

  • All product designs, names, trademarks, copyright and photography remain the property of WeRateDogs LLC.
  • Use is permitted for marketing purposes only as outlined above.

11. ORDER MODIFICATIONS & CANCELLATIONS

  • Orders may be modified or canceled within 24 hours of placement.
  • Cancellations after this period may incur a 15% restocking fee.

12. PRODUCT AVAILABILITY & SUBSTITUTIONS

  • Inventory levels fluctuate. In case of back orders or discontinued items, we will notify you before shipping.
  • Substitutions will not be made without your approval.

13. LEAD TIME & RUSH ORDERS

  • Standard processing time is 2 business days.
  • Rush orders may be available for an additional fee, subject to inventory and staffing.

14. RIGHT TO REFUSE OR TERMINATE ACCOUNT

  • We reserve the right to refuse any wholesale account or cancel an existing relationship at our discretion.
  • Grounds may include policy violations, abuse, late payments, or brand conflict.

15. TAXES & COMPLIANCE

  • Retailers must submit a valid resale certificate before their first order.
  • It is the buyer’s responsibility to comply with all applicable laws regarding resale and tax collection.

16. GOVERNING LAW

  • This agreement shall be governed by the laws of the State of California, without regard to conflict of law principles.